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Application tips
Job interviews
Briefly explained
What can you expect in the interview?
You have already taken an important step by being invited to an interview. Now it's time to convince your potential employer of your merits. Prepare yourself well so that you can appear confident and authentic. In the next sections, you will find out what to expect in the interview, what questions you may be asked and how to prepare yourself optimally.
Here you will find an overview of soft skills and corresponding sample questions:
Softskills_definitions_example_questions.pdf (File no longer available for download!)Link to covering letter tips Link to CV tipsLink to tips on negotiating salary Link to application foto tips
Prepare
The best way to prepare yourself
- Consider what practical and personal skills are important for the job. The job advertisement as well as the company website and social media will provide you with information.
- Look for examples from your career that show that you have these skills. Also consider if there were any obstacles, how you dealt with them and what the end result was.
- Be prepared to explain critical aspects of your career.
- Practice your self-presentation and think about possible questions. Avoid memorizing answers.
- Clarify for yourself what you want to achieve in life. What is important to you, what is not? How does this influence the job?
- Find out about the company and your interview partners.
Tip: Put yourself in the interviewer's shoes. Think about what skills are important for the job and what examples you can give. This way you can reflect on yourself and answer all the questions by thinking without having to repeat memorized answers.
Interview questions
Before the interview, think about what goals the company representatives are pursuing. HR managers are looking for applicants who will fit in well with the team and help to achieve departmental goals. They want to fill the position on a long-term basis to avoid high costs due to incorrect hiring.
HR employees and managers prepare themselves thoroughly: They analyze the position and determine what knowledge, skills and soft skills the ideal candidate should have. On this basis, they develop questions.
Standard questionsIn addition to the specific questions for the position, there are also standard questions. Prepare for these too. Use them as an opportunity to think about yourself and prepare well. Examples:
- Tell us something about yourself.
- What excites you about this job?
- How do you imagine a typical working day in this position?
- What has been your biggest success/failure so far? Example?
- What are your strengths/weaknesses? Example?
- Where do you see yourself in 5 years?
- Why should we hire you?
The same applies here: Don't memorize and reel off stereotypes!
Inadmissible questionsNo personal questions that have nothing to do with the position may be asked in the interview. This includes questions on the following topics:
- Family: marriage plans, living situation
- Pregnancy, desire to have children and family planning
- Religious affiliation (except in the case of denominational jobs)
- Party or trade union affiliation
- Health status (usually critical)
- Questions about previous convictions (critical, permissible in concrete connection with the job)
In the case of impermissible questions, you have the right to lie in the interview. However, it is often difficult to assess in the situation whether a question is inadmissible.
Tips for you
- It's completely normal for you to be nervous. The interviewers know that too.
- The interview is also meant for you. It's a chance to find out if the job and the company are right for you.
- Be optimistic! The company is interested in you, you have overcome the first important hurdle.
- Every interview brings you added value. Even if it doesn't go so well, you get valuable practice for the next time.
- And don't forget: Your interviewer is only human!
What types of interviews are there?
You may encounter different types of interviews in the application process.
The most common are:
- The telephone interview
- The video interview. It can take place live or be recorded based on pre-set questions
- In-person interview
- Assessment Center: practical exercises and tests complement interviews
In addition, interviews differ primarily in the extent to which they are structured. Which form is used depends on the interviewer.
There are the following forms:
Free interview: Interview without a fixed framework or standardized questions; the procedure can differ greatly from interview to interview.
Structured interview: Interview with a pre-defined framework and standardized questions, which enables comparability between candidates
Structured interview with practice sample: Practical exercises or tests supplement the structured interview. This form provides the most reliable results.
Selection criteria & questions
Personality, motivation, specialist knowledge and practical experience are the most important factors in the interview. Personal skills, the so-called “soft skills”, also play a role.
The interviewers use targeted questions to check whether:
- the professional and personal skills match the job.
- the candidate is highly motivated and fits into the company.
Process
What you can expect in the interview
Most structured interviews are structured as follows:
- Introduction with introduction of the interviewer and, if applicable, the company
- Candidate's self-presentation with clarifying questions about their CV
- Question section: Professional & personal skills, motivation, other questions
- Comparison of expectations and position
- Conclusion: Questions from the candidate, next steps & farewell
- Practical sample (afterwards or during the interview)
Here we explain the structure of a structured interview in more detail
IntroductionStart by greeting each other. Make sure you make a friendly impression, shake hands firmly and make direct eye contact. It is best to practice your handshake with friends beforehand to find the right balance. The greeting is usually followed by brief small talk - about drinks, directions or the weather, for example. Thank them politely for the invitation.
The interviewers will introduce themselves and sometimes the company in more detail and provide information about the interview process.
Self-presentationThe self-presentation is your chance to show yourself in a positive light. Listen carefully to the interviewer's questions and also answer partial questions. Introduce yourself clearly and appropriately for the position in just a few minutes. Highlight the most relevant stages of your career.
Example: "During my studies, I completed several internships, including one at the company ... I did an internship there in the ... department. I was able to gain experience in ... / My tasks were ..."
Keep the presentation short and concise, but don't leave out any important points. Practice the presentation in front of the mirror to appear confident.
Your introduction will be followed by questions about your career, which will lead seamlessly into the main part of the interview.
Interview techniqueThe interviewer uses targeted questions to shed light on relevant skills from different angles, e.g. a view from the past, a view of the future, the perspective of the people involved, their own attitude. This allows each skill (both professional and personal) to be analyzed in detail. A common question structure is:
- Introduction: Introduction to the skill (“When did you last do ....?”, “Please define skill xy. / What does skill xy mean to you?”)
- Concretization: Analyze the skill using concrete examples (“Describe a situation...”, "What was your specific task? Your part?")
- Clarify: More detailed information about the situation, e.g. point of view of people involved ("Who was there? What would he/she say if I asked him/her how ... worked?“, ”Did you get feedback on Project AB from your boss? What did she say?")
- Dealing with challenges: Problems/obstacles/challenges in the example situation (“Were there any obstacles? Which ones specifically?”, “How did you deal with them?”)
- Results/learning success: reflection on own performance in the example situation (“What went really well?”, “What would you improve?”, “What did you learn from this?”)
What else is worth knowing about the interview technique
- The focus of the questions is often on past situations, as these are more valid than future behavior
- This method plays a particularly important role in the analysis of soft skills. Soft skills are important for employers as they are often part of the personality and are less easily acquired.
- Interviewers use open questions (“W questions”) to obtain detailed answers. Closed questions, on the other hand, are aimed at a “yes” or “no”. Sometimes they also deliberately set pauses in speech, which lead to applicants wanting to continue talking and fill the pause, thus revealing more information.
Matching expectations and jobThe main part of the interview is usually followed by a comparison between your expectations and the real job. Use this opportunity to share your ideas about the job and the company. The following questions can be asked:
- “How do you envision the day-to-day work at this position?”
- “What do you think you can expect?”
- “What is important to you in the job?”
- “If you could create a job yourself, what would it look like?”
You will then usually receive further information about the position, the company and the terms of the contract.
ConclusionYou can ask questions at the end of the interview. Think beforehand about what else you would like to know about the job, the company or the general conditions. Feel free to bring your notes with you. Don't be afraid to ask your questions. For example:
- How is the induction process?
- Is there a predecessor? Does the person still work in the company? If applicable: Why is he or she leaving?
- How often is travel required?
- What are the terms of the contract? Open-ended? How is overtime handled?
Finally, we will discuss what happens next in the selection process and when you can expect to hear back.
Practice sampleA practice sample can be part of the interview. It can be carried out in different ways:
- The practice sample is integrated directly into the interview.
- You receive the task after the interview and work on it afterwards.
- You receive the task in advance as preparation. In this case, the expectation is high because you have enough time and can use aids.
Possible topics are practice-oriented tasks such as case studies, presentations, role plays, interview simulations (e.g. customer interviews) or parts of interviews in English.
Telephone interview
- Prepare as you would for a structured interview (see above). Make a note of your questions in advance.
- Keep your desk tidy and have everything you need ready: paper, pen, application documents and job advertisement.
- Make sure that the technology works. Test it beforehand if necessary.
- Avoid distractions. Silence your cell phone and remove sources of noise.
- Choose suitable clothing. Even if it sounds strange, it helps you to get into the right mood for the interview and to appear professional. And a smile also works through the phone!